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How bs89 Handles Legal Terms and Your Account

Before you use bs89, it matters that you understand the legal terms that govern your account, your transactions via bKash, Nagad, or Rocket, and how we manage your data.

Account TermsbKash, Nagad, Rocket Wallet ConditionsData and Privacy PostureJurisdiction-Dependent AccessPolicy Contact Path
bs89 How bs89 Handles Legal Terms and Your Account
POLICY CONTACT

Reach Us on Legal or Policy Matters

If you have a question about how our legal terms apply to your account, or if you want to request a change to your stored data, our support team handles policy queries through the channels below. For wallet-related disputes involving bKash, Nagad, or Rocket, mention your transaction reference when you write in so we can pull the correct record.

Live Chat Open the chat widget from your account dashboard. This is the quickest path for account and legal questions during active support hours.
Email Support Write to our policy team by email for formal data requests, account closure queries, or disputes that require a written record.
Account Help Centre Log in and navigate to Account Settings, then Help to submit a structured policy or terms query linked directly to your account record.
DATA AND SECURITY

How We Manage Your Data and Account Security

Your account security and data handling sit at the centre of how bs89 operates in Bangladesh. We use SSL encryption across all account sessions, including mobile sessions where you access via bKash or Nagad wallet flows. Data collected at account creation — identity verification details, wallet addresses, session logs — is retained only for as long as required under applicable policy and then deleted or anonymised per the retention schedule in our full policy document.

Cookie Handling

We use session and preference cookies to keep your account state between pages. You can manage cookie preferences from the account settings panel at any time.

Data Retention

Account and transaction data is held for the period required by our operational policy. After that window closes, records are anonymised unless a dispute is open.

Account Security

Each login is protected by OTP verification sent to your registered mobile number. If your number changes, update it immediately through Account Settings before your next bKash or Rocket transaction.

Data Change Requests

To request a correction or deletion of your personal data, contact our policy team via email with your account ID. We process verified requests within the timeframe set in our policy.

Common Questions About bs89 Legal Terms

These are the questions we hear most often about our terms, your account rights, and how we handle data and disputes. If your question is not here, the support channels above connect you to a policy-trained team member.

Access and eligibility depend on your local law and the region you are accessing from. We do not make legal determinations for individual users — please verify your own eligibility under applicable local law.

We collect identity verification details, your registered mobile number, wallet addresses used for bKash, Nagad or Rocket, and session activity logs as part of standard account operation.

Send a written request to our policy email with your account ID and the specific data you want corrected or removed. Verified requests are processed within the timeframe stated in our full policy document.

On account closure, your personal data moves into the retention period defined by our policy. After that period ends, records are anonymised unless an open dispute requires us to hold them longer.

If a bKash, Nagad or Rocket transaction is disputed, the payment terms section applies. Contact support with your transaction reference and account ID so the correct record can be reviewed.

We post update notices to your account notification panel. Continuing to use bs89 after receiving that notice means you have accepted the revised terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.