Verifying Your bs89 Account Identity
Account verification is the step that connects your registered profile to your real identity — it protects your wallet balance and ensures withdrawals reach the right person. We ask for a government-issued photo ID and a selfie taken alongside that document. Wallet ownership confirmation may also be required: a screenshot from your bKash, Nagad or Rocket app showing your registered number is
usually enough. Submitting clear, readable images speeds up the review. Once verification is complete, the status label on your account changes and withdrawal requests process without the additional document check. If anything is unclear during the process, the support team can walk you through what's needed.
- Upload photo ID — Submit a scan or clear photo of your government-issued ID — National ID card or passport. Both sides must be fully visible.
- Provide a selfie — Take a selfie holding your ID next to your face. The name and photo on the document must be clearly readable in the image.
- Confirm wallet ownership — Share a screenshot from your bKash, Nagad or Rocket app that shows your registered mobile number to link your wallet to your account.
- Verification confirmed — We review submissions and update your account status. You receive a notification and withdrawals proceed normally once verification is confirmed.